Computer Problems?  Help is just a phone call away!

Heidi Nelson, formerly Saint Mary’s School's Technology Coordinator (1999-2001), and then the IT Consultant at Saint Mary's and other small businesses, is currently a Computer Consultant who makes house calls to individuals in the St. Augustine, FL area, to assist with their computer and networking needs.  She can especially help home users with virus/malware infections and general cleanup, setting up new wireless routers and printers, and most home Windows computer situations.

[If you need help in Raleigh, please contact Heidi's Saint Mary's friend and colleague, Mark Hernandez, at]


Heidi's specialty is helping our Senior friends (or your Parents or Grandparents), with whom she has a very friendly, non-techie attitude, and really enjoys making them more comfortable with their computer.


Clients will be charged $60/hour, 
billed in quarter-hour increments, with a half hour minimum.

Contact Heidi at  919-601-6330 
for an appointment

Heidi is now offering a new service - Drone (aerial) photography:

Perhaps she can help you with your aerial photography/videography needs!

Contact Heidi at  919-601-6330 
for an appointment

Heidi's Certifications: 
CompuMaster: Advanced PC Troubleshooting Techniques (April 1999) 
 Brainbench: Computer Fundamentals Win95/98 (2001)
Brainbench: Technical Help Desk, top-ten Beta tester (October 2003)
CompuMaster:  Supporting, Troubleshooting and Optimizing Windows Server 2003 (February 2004)
Brainbench: Computer Technical Support (January 2005)
Brainbench: Computer Fundamentals Windows XP (April 2007)
Brainbench:Computer Literacy Windows 7 (March 2013)

National Drone Schools Qualified for UAV Flight (October 2015)