Computer Problems?  Help is just a phone call away!

Heidi Nelson, formerly Saint Mary’s School's (Raleigh, NC) Technology Coordinator (1999-2001), and then the IT Consultant at Saint Mary's and other small businesses in Raleigh, is currently a Computer Consultant who makes house calls to individuals in the St. Augustine, FL area, to assist with their computer and networking needs.  She can especially help home users with virus/malware infections and general cleanup, and setting up new wireless routers and printers, and most home Windows computer situations.

[If you need help in Raleigh, please contact Heidi's Saint Mary's friend and colleague, Mark Hernandez, at]

Heidi's specialty is helping our Senior friends (or your Parents and Grandparents), with whom she has a very friendly, non-techie attitude and connection, and she really enjoys making them more comfortable with their computer and other devices.

Clients will be charged $60/hour, 
billed in quarter-hour increments, with a half-hour minimum.

Contact Heidi at  919-601-6330 
for an appointment

Heidi is now offering another service - Drone (aerial) photography/videography (

Perhaps she can help you with your aerial needs!

Contact Heidi at  919-601-6330 
for an appointment

Heidi's Certifications: 
CompuMaster: Advanced PC Troubleshooting Techniques (April 1999) 
 Brainbench: Computer Fundamentals Win95/98 (2001)
Brainbench: Technical Help Desk, top-ten Beta tester (October 2003)
CompuMaster:  Supporting, Troubleshooting and Optimizing Windows Server 2003 (February 2004)
Brainbench: Computer Technical Support (January 2005)
Brainbench: Computer Fundamentals Windows XP (April 2007)
Brainbench:Computer Literacy Windows 7 (March 2013)

National Drone Schools Qualified for UAV Flight (October 2015)